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What You’re Saying

We receive many comments via email and Trip Advisor… here are some of them!

From a Phone Call August 13, 2013

We just had to call and let you know what a PHENOMENAL tour we had with Heather last week.  She was bubbly, fun and knowledgeable and as someone in the customer service industry, this woman knows good customer service!  We’ve don’t wine tours all over including Australia and would highly recommend a tour with Sandbanks Vacations and Heather to anyone we know.  We will definitely write a review online at Trip Advisor once my computer is functioning. Highly recommended!  Visited August 2013

From a Trip Advisor Review August 9, 2013  “Wonderful wine tour!”

Last week I participated in a girls’ day wine trip in the County. We had an absolute blast!! Our tour guide was Heather and I can not even begin to describe how AMAZING she was. From start to finish she made us laugh, shared her knowledge and got us all excited about the many wines the county has to offer. We toured five wineries, sampled various wines, had a lovely picnic and enjoyed driving around the beautiful county in a fun limo bus!! Heather has a vast amount of knowledge on the county, the wines, the history of the wineries and the owners. You can tell she has close relationships with all of the owners/employees at each winery as once we entered, people smiled and greeted (even hugged) her! She is certainly well known and well loved! Heather was also able to assist in finding the right wine for each one of us. She is great, the tour is amazing, the scenery is beautiful and the wineries are fantastic. I definitely recommend this tour and Heather as your guide!!!  Visited July 2013

From a Trip Advisor Review August 6, 2013  “Can’t say enough!”
Our tour was a tour that almost didn’t happen. We were all ready for a great afternoon trip through the vineyards when we got bad news. Our tour guide called to say that the limo had broken down and she had to cancel. We were stunned. What were we going to do? None of us wanted to drive. So we called back on a whim and asked if the tour guide would drive the four of us around in one of our vehicles. I think Heather was a bit surprised but she agreed and said she would meet us in 20 minutes. Shortly after that, she let us know that she was actually able to borrow a truck so we were off and away. Heather was a wealth of information about the County and the local wineries. We heard a great story at every stop along with fantastic recommendations of wine. Heather even managed to give us a special anniversary moment (both couples were celebrating anniversaries). We were very touched by the gesture. We would highly recommend taking this tour (ask for Heather!). You won’t be disappointed!  Visited August 2013
From a Trip Advisor Review August 3, 2013  “Great Wine Tour!”

My husband and I just enjoyed a wine tour with Sandbanks Vacation yesterday. As luck would have it, we were the only two on this Friday’s tour, and so we got a very personalized tour! What made our experience particularly great was that Bob (our tour guide) was very familiar with each vineyard and knew about each wine and did a great job to bring us to places that we would enjoy. He was a wealth of information about the County and gave us great tips for what to do and see, and where to eat and shop across the region. Best of all we really enjoyed visiting the vineyards, meeting the owners and/or staff, and were impressed with the quality of the wines in the region. Visited August 2013

From a Trip Advisor Review August 3, 2013  “Awesome Mini-Honeymoon Wine Tour with Heather”

We went to Prince Edward County specifically for a wine tasting tour. We lucked out and found Sandbanks Vacations guided wine tour! We were picked up by Heather at our hotel (The Manse, an amazing boutique inn) and with the other 3 couples, taken to the first winery of the day.

Heather was a fantastic tour guide who clearly loves her job and loves sharing her knowledge and ‘research’ of PEC wineries. She certainly made our tour more interesting and enjoyable. We learned about the unique techniques used by PEC wineries to keep the plants alive over the winter and gained an appreciation for the hard work needed to allow small wineries in PEC to thrive.

We highly recommend this tour to anyone who enjoys finishing the wine in their tasting glass 😉 Beats getting a visit from the Police!    Visited July 2013

From a Trip Advisor Review August 2, 2013  “BEST DAY EVER!!!!!!”

Heather was our tour guide and I must say she was absolutely amazing!!!!!!!!!!!!!!!!!! She was so knowledgeable about the vineyards,the history or the vineyards in the county, the owners, staff, and of course all of their wines! If you would like the most amazing tour ever then you must get Heather. You can definitely tell that she loves her job. She was able to introduce us girls to some of the owners that were available to tell us a bit about their vineyard. Hands down the next time we plan anything like this again we will be asking for only Heather! Thanks Heather for making our trip so memorable!!!!!      Visited July 2013

From a Trip Advisor Review August 1, 2013  “Best “Wine Tour Tuesday” Ever!! :)”

My friends and I had the absolute pleasure of enjoying the County with the Lovely Heather of Sandbanks Vacations this Tuesday and I can’t say enough about what a fabulous experience it was! Heather was so knowledgeable and fun! I have done wine tours before but realized there was a lot I didn’t know about the County’s wine history and the relationship the wine makers of the county have with one another. It’s so nice to know that all the wineries are looking out for one another and are working together to make the county great! I will definitely book with Sandbanks (and specifically Heather!) again!!    Visited July 2013

From a Trip Advisor Review August 1, 2013  “BEST day of the Summer!”

Our “girls’ day” exceeded all expectations!! We adored our private limo bus; comfortable, clean and fancy for us fancy ladies! The wineries treated us like gold and we were able to taste unique and amazing wines made right in our back yard.. by hand! These reasons alone would have made for a special day, but nothing compared to our guide Heather!! The knowledge and passion she shared with us inspired us all to see past the bottle and understand the incredible history and effort put in to make every sip special.   In the past I was not an enjoyer of wine, but after this I’d most certainly consider myself a wino-convert! Definitely book yourself a tour!   Visited July 2013

From an Email received July 31, 2013

We really enjoyed the half day wine tour on Tuesday. Wolf is an excellent wine guide and ambassador of the region!

From an Email received July 29, 2013

We had a wonderful tour with Heather this past Saturday. She was a fantastic guide and knew her stuff!  We were on our mini-honeymoon and had an absolute blast! The other couples we were with were fun too!

From a Trip Advisor Review July 22, 2013  “Exceeded all expectations – Wolf was the best!”

Wolf lead our wine tour this weekend for my bachelorette party. We all had an amazing time. The wine and the views were lovely and Wolf was not only knowledgeable and accommodating he was lovely to spend the day with. This is a great way to spend time in the County and would highly recommend it to anyone.

From an Email received July 17, 2013

I would like to thank you and Wolf for a truly enjoyable day touring wine country. Wolf was knowledgeable, gracious, diplomatic and fun. We had a ball and will likely repeat the experience. Thanks again!

From an Email received July 6, 2013

I just wanted to take a moment and thank everyone at Sandbanks Tours for a wonderful day spent in Prince Edward County.  My friends left all arrangements to me and I felt very responsible for providing a wonderful getaway.  Wolf was an amazing tour guide, knowledgeable, friendly and professional.  The choice of wineries worked out perfectly and Wolf even indulged us and stopped at the Lavendar Farm.  And Carrie’s suggestion of “Iced Cupcakery” was perfect for what I was looking for.  My girlfriends loved every moment as did I.

Thanks for making it a memorable birthday getaway.  I will definitely recommend your company to anyone coming to your area.

From a Trip Advisor Review received on June 17, 2013

“Wonderful tour!”

Spent a wonderful girls weekend in the county, the highlight of which was this wine tour. Even before we arrived the staff at Sandbanks Vacations did a great job to accommodate our group in joining a tour, as well as renting the perfect summer house in Wellington. The tour itself was informative, our guide Heather seemed passionate and well informed about the area, but still left lots of time to chat and enjoy the day with the girls. We visited a total of 5 wineries which provided a great sampling of the region’s wines, many of which were tasty enough to incite us to buy more wine for further repeat samplings at home! Be sure to request a picnic lunch with your tour…our group was very satisfied with our sandwiches and treats from East and Main. All in all a great experience, would definitely recommend this!

From an Email received June 11, 2013

Thanks so much Richard. Everyone had a great time and you made it extra special! I will recommend you and your company to anyone going to the County!

From a Trip Advisor Review received on June 10, 2013

“Loads of fun!”

A great way to visit the wineries in Prince Edward county! The tour was well organized and explored many different types of vineyards – from larger recognizable labels to small local wineries. Most of the stops provided a custom tasting of their wines for the tour group and often paired with small snacks to bring out the flavours of their wines. Definitely more informative and interesting than other wine tours I have been on. We also stayed for the weekend at a cottage rented through Sandbanks Vacations which was amazing!

From a Trip Advisor Review received on June 10, 2013

“Wonderful Weekend”

The best wine tour I’ve been on yet! Knowledgeable tour guide, plenty of tasting opportunities, and an incredible lunch. I would highly recommend this to tour to friends and family.

From a Trip Advisor Review received on June 9, 2013

“Fantastic Wine Tour in P.E.C”

There’s no better way to sample wines! This friendly tour explores several wineries and various blends at each. There is no shortage of drinking! The guide is very knowledgeable and even though you’re in a group, there is plenty of solo time to take in the day. A great tour and highly recommended.

From a Trip Advisor Review received on June 9, 2013

Thanks to our guide Richard who was knowledgeable and went far above our expectations! All the wineries were wonderful and we had a great time! We all agreed that we would highly recommend the tour! Thank you for being a huge part of this special weekend.

From a Trip Advisor Review received on May 26, 2013

Great way to spend an Anniversary weekend in the county! Wolf was our guide for the full day tour of the wineries. Had an amazing time, he has a wealth of knowledge of the area and it’s history. He kept us entertained all day. Lunch was served at Casa Dea’s, excellent pizza and gelato. Our top three wineries were: Karlo Esrates, Normand Hardie and Harwood Estates. Prince Edward county is most definitely an area to revisit.

From a Trip Advisor Review received May 21, 2013

The Sandbanks vacation wine tour was amazing! The driver went above and beyond our expectations. Great experience:)

From an e-mail received May 21, 2013

“I just wanted to say that we had a blast on Saturday on the wine tour! Bob, the driver, was amazing and very accommodating.  We would def do this again.  Thanks for organizing it all.”

From a greeting card received on November 1, 2012

Dear Heather:  Thank you so much for a wonderful tour yesterday.  You made my bachlorette very memorable.  We appreciated all of your knowledge, fun facts and reminding us to hydrate.  Best bus dance party ever!

From a Trip Advisor Review received on October 29, 2012

“Superbly met our high expectations.  My husband and I are world travelers and wine enthusiasts. We have toured vineyards in Australia, France, Austria and South America. The Sandbanks Vacations Wine & Specialty Tours rates amongst the best wine tours we have enjoyed.” Read the full review on Trip Advisor.

From an e-mail received on October 28, 2012

“I just want to express my thanks to Heather for an absolutely wonderful tour.  She was informative, knowledgeable and great fun!!  She made us laugh!!

I will most certainly recommend this Sandbanks tour of PEC wineries to my friends and family.  The limo was a perfect idea for the group.  A great amount of space and comfortable!  We all felt we were on a mini vacation to some far away place!  There is not one thing I would change about it!!!

East and Main was a lovely atmosphere with terrific food and outstanding service!! Needless to say my husband was so pleasantly surprised and thrilled with the events of the day and evening!!

We were all talking already about doing this all over again in the summer or early Fall!!

See you next year!!”  Read this guest’s additional review on Trip Advisor.

From an e-mail received on October 22, 2012

“I would like to thank you so very much for being such a wonderful host for A’s bachelorette party!
We ALL fell in love with the County and enjoyed every minute of our time there – especially during the wine tour.
Many thanks again – it was AWESOME!!!!!!!!!!!!!!!!!!!”

From an e-mail received on October 16, 2012

I wanted to let you know how much my husband and I enjoyed our wine tour with Wolf this past Sunday.  We had a great time thanks to Wolf’s knowledge of the wineries and the local area.  We will definitely be promoting your company to our friends and coworkers.  I’m still in shock because I had no idea of the caliber of wineries that we have, basically, in our back yard!

Hope to be visiting again in the very near future.

From an e-mail received on August 30, 2012

“Just wanted to let you know about how happy we all were with the wine tour. Our tour guide Bob was phenomenal and we had such a great time on the limo bus.
Thanks so much!!”

From an e-mail:

“Big thanks to Sandbanks Vacations!

Last year we booked a full day wine tour and with your suggestion of which area to see with your tour guide Wolf, I came home with a case of PEC’s beautiful wines.

This year a half day with Heather and two cases came home with me. She took into consideration what we saw last year and our ‘wish list’ to perhaps include some of the vineyards to visit again on this trip, resulting in a wonderful tour with both new vineyards and our wish list vineyards.

Both guides had a different approach and point of view and both were amazing. Their knowledge of the wineries, the wines and awards received, and even a good explanation of the ‘terroir’ that produces the beautiful wines, along with the local extras made the tours all the more enjoyable. Prince Edward County is a very special place and your guides made it all the more special.

I look forward to next year’s booking as well as the batch of wines that will be coming home with me!”

From an e-mail:

“Can you also pass this message along to all those who have been helping me and to your management…

I have never booked a vacation for Sandbanks before, but I’ve always wanted to go.  I had no idea what to do, where to book, where to look even.  I’m glad County Vacations came up in Google!  You have all been so helpful, very friendly, and very very fast at helping me find just what I was looking for.  I’ve had a difficult few months, so my husband and I are really looking forward to this little getaway.  Thank you for making it so easy and hassle free.  We are really looking forward to our vacation!”

From an e-mail:

“Thank you so much for all of your help, and please know that Sheena has been just incredible. I’m so excited about our upcoming weekend and would never have been able to put this together without you guys. You’re a great service!  I have been a bit amazed by the times of the day that your emails come in, it seems you guys work at all hours, and it’s not even the high season yet! Wow! Are there any places that I can write up a review or something? Are you on Trip Advisor? If we could check in at about 1 pm that would be great, it would give us the chance to settle in before being picked up. Thanks again, and I hope you have a wonderful Easter long weekend! K.”

From an e-mail:

” We had an awesome time. Everyone loved it!  We have no complaints at all. Besides buying too much wine, all I can say is great time had by all! Heather was terrific.  She got us around the County and home in one piece. The people at the wineries were also extremely gracious and accommodating.  I would recommend it to anyone.  It also helped that we had the most beautiful weather.  We’ll be back. Thank you! Best Regards”

From an e-mail:

“I enjoyed my wine tour immensely, and I’m glad I stumbled upon your company.  Michelle was an excellent guide.  Her enthusiasm for the region, and her outgoing personality, made for a very fun day.  I also liked that we got to visit so many wineries.  It really helped to give us some perspective on what is happening in PEC.  The next time I am in the area, I hope to visit By Chadsey’s Cairns and Huff Estates….”


“The Wassail Carol Cavalcade in Prince Edward County on November 26 was a fun afternoon thanks to Sandbanks Vacations, PEC Food and Culinary Tours and Richard Johnston of By Chadsey’s Cairns who was the chief organizer. I understand it was the first year for this event.” From  Veronica Leonard’s “Wassailing – Hot Wine, Cold Feet” Read More

From an e-mail from one of our property owners:

Thank You very much. We love Sandbanks Vacations, you and your team and appreciate what a beautiful job you are doing growing your business and promoting ours too. K

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